I despise my bank

[metawidget]

So, I sign up for e-bills and check the "send me e-mail when bills arrive" option in March. I keep getting enough paper bills to impart a feeling of keeping up, but my phone/Internet bill keeps piling up in my e-bill thing without a single e-mail. Three days before they pull the plug, I call to change some stuff and am informed that they can't do anything until I shovel a heap of money their way.

I pay the CIBC service fees to do stuff like notify me when they recieve e-bills. And maintain branches (they always close the ones close to me soon after I arrive in a neighbourhood). The CIBC can't manage this. I'm switching banks (I'm thinking Desjardins RBC (Desjardins horror stories seem to abound, and there's an RBC right near my place)... any horror stories I should know about?)

In good news, Noisette is back from whatever dimension she was hiding in. Lost cat situation over (for now).

Comments

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Stay away from desjardins... I have had a lot of horro stories:

- freezing checks amount TWICE. That means the money you already have, you no longer have it until the check is cleared
- refusing to provide me a credit card unless I pre-pay it. Probably does not apply to you
- when closing my account, they didn't even ask for an ID or a PIN with the atm card. They gave me my money, nothing else. And you want to trust them for that?
- not couting: unable to take note of an address properly, unable to order checks without asking them twice, etc.

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And I forgot: when getting a store charge card that goes through "Accord D Desjardins" they were unable to do the credit check properly so they declined it, until I called them.
(I won't add that the store people were morons because they never called me and they gave away the delivery slot, which means that I will never go there again)